Psychz - Kamal
Votes: 0Posted On: Oct 05, 2017 06:02:00
Hi!
Since you are seeking dedicated servers in multiple locations, Psychz Networks is the right place for you. We have data centers all over USA, South Africa, UK as well as Netherlands. Please view all of our data centers and test our network at https://www.psychz.net/datacenter.html.
Since you are looking to buy multiple servers you might be eligible for special offers. We recommend you to please get a quote from our team at https://www.psychz.net/dedicated-hosting.html#Quote.
We will try to answer your queries sequentially.
What is your uptime guarantee?
Under our Service Level Agreement(SLA) we guarantee 99.9 percent network uptime to our colocation clients. For dedicated services, we utilize N+1 network paths along with multiple network paths to avoid any outages. Please click on the link below to view our SLA. We also guarantee a 100 percent power uptime if you subscribe for A+B power. Please go through our SLA for more information.
https://www.psychz.net/sla.html
What about SLA?
We provide a reliable SLA to our customers. Some of the salient features of our SLA are listed below.
Dedicated Server Deployment - 24-hour server deployment window for all server packages in stock.
Hardware Replacement - A hardware replacement window of three hours is provided to all our customers. You will be notified once the hardware has been replaced.
Network Uptime - As discussed above, we offer 99.9 percent uptime to all our colocation customers.
Simple SLA Accountability - For downtime related to network or power, get 5% credit for every 30 minutes until 100% of the service fee is reached.
To view our SLA in detail, click on https://www.psychz.net/sla.html
Do you offer money back option?
Currently, we are not offering a money back option with our services. But we keep providing our customers with such options from time to time.
How can we test your network?
Please test the network of any of our data centers by visiting the following link.
https://www.psychz.net/datacenter.html
Where can we see recent reviews?
Web Hosting Talk is the primary site to view the reviews by various users. Please visit the following link to view some of the reviews given to us.
https://www.psychz.net/client/question/en/looking-for-psychz-review.html