Create MX Record

Mail Exchange (MX) records are DNS records that are necessary for delivering email to your address. An MX (mail exchange) record is an entry in your DNS zone file which specifies a mail server to handle a domain's email. You must configure an MX record to receive email to your domain.

• Step 1: Go to Domains
• Step 2: DNS Records
• Step 3: Select Type
• Step 4: Input TTL
• Step 5: Input Weight
• Step 6: Mail Exchange Hostname
• Step 7: Define Priority
• Step 8: Save settings

Step 1: Go to Domains

Go to your Domains page where you have added the domain under DNS section and click on DNS records button under Action column.

Note: You need to add a domain first before you create MX record for it.

Step 2: DNS Records

Click on the '+' button to add a DNS record

Step 3: Select Type

Once you are in the Add DNS Record page, click on the Select type menu. This should show you many options of which you need to select MX to add MX record.

Step 4: Input TTL

Enter a numeric value (seconds) in the text area.

TTL (Time To Live), is always listed in seconds. This means that if an A record gets updated, it XX seconds (specified seconds) to take effect.

Step 5: Input Weight

Enter 2 digit numeric value less than or equal to 10.

Weight is the probability of resolving the query. For example, if there are two A records, and the weights are defined as 6 and 4 respectively. The query will resolve the 1st A record 60% of the times and the 2nd 40% of the times.

Note: Default weight restriction is 10 or below.

Step 6: Mail Exchange Hostname

Enter the hostname details (URL) of the mail server you wish to connect.

Step 7: Define Priority

The lower the number means a higher priority.

In case of multiple MX records you need to set different priority value for each. The priority is basically a way of setting the preference of each MX record. The lowest preference is the MX with the highest priority, ie the one that a sending mail server should try first.

Step 8: Save settings

Click on the save button to save your settings.